Answerank Privacy Policy
Last Updated: October 30, 2025
This Privacy Policy explains how Answerank (referred to as "we," "us," or "our") collects, uses, and shares your personal information, and helps you understand and exercise your privacy rights.
By registering for, accessing, or using our Services (as defined below), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
- Scope
This Policy applies to personal information processed by Answerank through our website, applications, and other related services (collectively, the "Services"). This Policy does not apply to content we process on behalf of our business customers ("Customer Data"). Customer Data is governed by our customers' own privacy policies and contracts.
- Personal Information We Collect
Depending on the source, we may collect the following types of information:
A. Information You Provide Directly
- Account Information: Name, email, company name, password;
- Communication Information: Content you provide when contacting us or requesting support;
- Transaction Information: Payment processed securely by third-party payment processors;
- Surveys & Events: Information provided when participating in surveys, conferences, or exhibitions;
- Recruitment Information: Resumes, cover letters, and related materials.
B. Automatically Collected Information
- Includes IP address, browser type, operating system, pages visited, time spent, click records, etc.;
- Uses Cookies, pixel tags, and similar technologies to improve functionality and analyze usage.
C. Information from Other Sources
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Includes information from third-party services, partners, or publicly available databases.
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How We Use Your Personal Information
We may use your information for the following purposes:
- Provide, maintain, and improve our Services;
- Manage accounts and authentication;
- Process payments and transactions;
- Communicate product updates and security information;
- Analyze usage trends and optimize experiences;
- Comply with legal obligations.
We do not use your data to train general-purpose artificial intelligence models.
- How We Share Information
We may share information in the following circumstances:
- Service Providers: Such as hosting, analytics, payment, customer service, marketing, and other third parties;
- Business Partners & Affiliates: When jointly providing products or services;
- Legal & Security: When required by law or to prevent fraud;
- Corporate Transactions: In legitimate circumstances such as mergers or acquisitions.
We do not sell your personal information.
- Your Privacy Rights
Depending on applicable laws, you may have the following rights:
- Access, correct, or delete your personal information;
- Request data portability;
- Withdraw consent or restrict data processing;
- Unsubscribe from marketing emails via the "unsubscribe" link at the bottom of emails.
To exercise your rights, please contact us via email: support@jfgenius.com
- Information Security
We implement reasonable technical and administrative measures to protect your information. However, please note that no system can completely eliminate risks.
- International Data Transfers
Your information may be processed and stored outside your country of residence. We will take protective measures in accordance with relevant laws to ensure your information receives reasonable safeguards.
- Information Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, and extend or delete it in accordance with legal requirements.
- Children's Information
Our Services are not directed to children under 13 (or the age specified by local law). If you believe a child has provided us with personal information, please contact support@jfgenius.com, and we will promptly delete such data.
- Policy Updates
We may revise this Privacy Policy from time to time. For significant changes, we will notify you as required by law. Continued use of our Services indicates your acceptance of the updated policy.
- Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: support@jfgenius.com